FAQs Mazza

What are the move in/move out dates? 

Move in: 08/17/2019
Move out: 7/31/2020
 

Do I have to bring any furniture? 

Mazza Grandmarc offers furnished apartments but you are more than welcome to bring anything special to you.
 

What is included in the rent?
 
The list is long! Our apartments include fully-equipped kitchens, a full-size washer & dryer, cable TV, high-speed Internet, and trash. All residents will also have access to the amenities provided in our clubhouse, as well as the shuttle buses for easy access to The University of Maryland.
 

Is the community pet friendly? 

Unfortunately Mazza Grandmarc does not allow pets on property.
 

How close is the community to campus?

Minutes from The University of Maryland! We offer FREE Shuttle Buses that take you right to campus.
 

Is there parking available? 

Yes, Mazza Grandmarc has plenty of garage parking available to residents and their guests. We offer reserved parking spaces for a modest fee.
 

When is Rent due/ How do I pay rent? 

Rent is due on the 1st of every month; however there is a grace period until the 5th. On the 5th, rent is considered late and subject to a fine. For your convenience, you can pay online via the property’s website (click on PAY RENT under the RESIDENTS section of our website) using a debit/credit card, set up an automatic withdrawal, E-check, or pay with a check or money order at the Leasing Office. No cash is accepted.
 

Do I sign my own lease or with roommates? 

For your convenience, each resident is only responsible for the rent on his/her bedroom – this is referred to as “by the bed” leasing rather than a “joint & several” lease. So, if one resident moves out, the remaining roommates are not responsible for that roommate's rent.
 

What if my roommates don't get along or I have issues with my roommates? 

Sometimes this happens. Great people sometimes can’t live together for whatever reason. We’ve got you covered. Residents are able to transfer, dependent on availability (a transfer fee may apply).
 

What if I have a maintenance issue or need in my apartment?

Non Emergency Service Requests:

• Submit a Service Request online using the Resident Portal. (click MAINTENANCE under RESIDENTS on the website to set up an account). Follow the prompts to complete the service request.
• Call the office and speak with a Campus Apartments team member or leave a message if your call is after the office is closed.

Emergency Service Requests (water leaks, and toilet back-up's, AC or heating issues during weather extremes, non-functioning refrigerators, electrical outages, gas leaks and fire):

• Our team is available 24/7. Please call the leasing office.

What furniture is provided and what is included in the kitchens? 

A typical furnished apartment will include a lounge chair, sofa, coffee table, end table, entertainment center with flat screen TV, and bar stools for the number of bedrooms in the home. Bedrooms are furnished with a desk, desk chair, dresser, and a full-size bed. Kitchens include refrigerators, ice maker, stove, dishwasher, garbage disposal, microwave, and full-size washer and dryer. Please refer to the property website under Apartment Amenities for details and specifics for this property.
 

How do I receive packages? 

The property will accept packages and they can be retrieved during the property’s business hours with proper ID – you will also receive a text and/or an email each time a package is delivered.
 

What do I need to bring to my apartment?
 
You should contact your roommates prior to moving-in to coordinate the common area furnishings and items such as; sound systems, trash cans, plates, silverware, cups, pots & pans, etc. For your own bedroom and personal space, you will need to bring your bath and personal products as well as a shower curtain & hooks, bath mats, towels, linens, pillows, and whatever else will help create your home away from home. Your community's staff members are a great resource for planning your move – don't hesitate to call them with questions or simply to feel reassured about what you've already prepared.
 

Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings? 

Residents or guest's personal property and vehicles are not insured under the apartment lease agreement. We do require that all residents provide proof of insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. You can purchase a Renter's Insurance policy for a modest annual fee or your parent's home-owner's policy may provide coverage. Of course, you may also obtain coverage through the property’s sponsored provider. Please ask the Leasing Office for more information.