FAQs Mazza

 

WHAT ARE THE MOVE IN/MOVE OUT DATES?

Move in: 08/15/2021
Move out: 7/31/2022

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DO I HAVE TO BRING ANY FURNITURE?

Mazza Grandmarc offers furnished apartments but you are more than welcome to bring anything special to you.

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WHAT IS INCLUDED IN THE RENT?

The list is long! Our apartments include fully-equipped kitchens, a full-size washer & dryer, cable TV, high-speed Internet, and trash. All residents will also have access to the amenities provided in our clubhouse, as well as the shuttle buses for easy access to The University of Maryland.

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IS THE COMMUNITY PET FRIENDLY?

Unfortunately, Mazza Grandmarc does not allow pets on property.

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HOW CLOSE IS THE COMMUNITY TO CAMPUS?

Minutes from The University of Maryland! We offer FREE Shuttle Buses that take you right to campus.

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IIS THERE PARKING AVAILABLE?

Yes, Mazza Grandmarc has plenty of garage parking available to residents and their guests. We offer reserved parking spaces for a modest fee.

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WHEN IS RENT DUE/HOW DO I PAY RENT?

Rent is due on the 1st of every month; however there is a grace period until the 5th. On the 6th, rent is considered late and subject to a fine.
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For your convenience, you can pay online via the property’s website (click on PAY RENT under the RESIDENTS section of our website) using a debit/credit card, set up an automatic withdrawal, or Echeck. We do not accept cash, physical checks or money orders.

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DO I SIGN MY OWN LEASE OR WITH ROOMMATES?

Each resident is only responsible for the rent on his/her bedroom – this is referred to as “by the bed” leasing rather than a “joint & several” lease. So, if one resident moves out, the remaining roommates are not responsible for that roommate's rent.

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WHAT IF MY ROOMMATES DON'T GET ALONG OR I HAVE ISSUES WITH MY ROOMMATES?

Sometimes this happens. Great people sometimes can’t live together for whatever reason. We’ve got you covered. Residents are able to transfer, depending on availability (a transfer fee may apply).

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WHAT IF I HAVE A MAINTENANCE ISSUE OR NEED IN MY APARTMENT?

Non-emergency service requests (choose whichever option works best for you):
• Submit a Service Request online using Resident Portal. (Click MAINTENANCE under RESIDENTS on the website to set up an account.) Follow the prompts to complete the service request.
• Call the office and speak with a team member or leave a message if your call is after the office is closed.

For emergency situations (water leaks, and toilet back-up's, AC or Heating issues during weather extremes, non-functioning refrigerators, electrical outages, gas leaks and fire):
• Call the leasing office. We have someone available 24/7.

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WHAT FURNITURE IS PROVIDED AND WHAT IS INCLUDED IN THE KITCHEN?

We offer both fully furnished and unfurnished apartments.  A typical apartment might include a chair, sofa, coffee table, end table, entertainment center, and dining table with seating for the number of bedrooms in the unit or breakfast bar with bar stools (varies in different units). Bedrooms are furnished with a desk, dresser, and a full-size bed. 

Kitchens include refrigerators (with ice makers), stove, dishwasher, disposal, microwave, and in-unit full-size washer and dryer. 

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HOW DO I RECEIVE MAIL AND PACKAGES?

Mail - Resident mail is delivered by the US Postal Service to your assigned mailbox. At move-in, you will receive a mailbox key. When you move-out, if you want to have your mail forwarded, you will need to complete a Change of Address Form with the local US Post Office.

Packages - Packages will be delivered to the Amazon Hub and can be retrieved 24/7 with your unique pickup code. If the lockers are full or if any oversized packages are delivered, they will be available for pickup in the office during business hours with proper ID.

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WHAT DO I NEED TO BRING TO MY APARTMENT?

We recommend that your contact your roommates prior to moving-in to coordinate the common area furnishings and items such as; televisions, trash cans, plates, silverware, cups, pots & pans, etc. For your own bedroom and personal space, you will need to bring your bath and personal products as well as a shower curtain & hooks, bath mats, towels, linens, pillows, and whatever else will help create your home away from home. Your community's staff members are a great resource for planning your move – don't hesitate to call them with questions or simply to feel reassured about what you've already prepared.

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IS THERE INSURANCE COVERAGE IN THE EVENT OF A FIRE, THEFT, OR NATURAL CAUSES? DOES MY LEASE PROVIDE COVERAGE FOR MY BELONGINGS?

Residents or guest's personal property and vehicles are not insured under the apartment lease agreement. We do require that all residents provide proof of insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. You can purchase a Renter's Insurance policy for a modest annual fee or your parent's home-owner's policy may provide coverage. Of course, you may also obtain coverage through the property’s sponsored provider. Please ask the Leasing Office for more information.

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