FAQs Mazza
What are the move in/move out dates?
Move in: 08/17/2019
Move out: 7/31/2020
Do I have to bring any furniture?
Mazza Grandmarc offers furnished apartments but you are more than
welcome to bring anything special to you.
What is included in the rent?
The list is long! Our apartments include fully-equipped
kitchens, a full-size washer & dryer, cable TV, high-speed
Internet, and trash. All residents will also have access to the
amenities provided in our clubhouse, as well as the shuttle buses
for easy access to The University of Maryland.
Is the community pet friendly?
Unfortunately Mazza Grandmarc does not allow pets on property.
How close is the community to campus?
Minutes from The University of Maryland! We offer FREE Shuttle
Buses that take you right to campus.
Is there parking available?
Yes, Mazza Grandmarc has plenty of garage parking available to
residents and their guests. We offer reserved parking spaces for a
modest fee.
When is Rent due/ How do I pay rent?
Rent is due on the 1st of every month; however there is a grace
period until the 5th. On the 5th, rent is considered late and
subject to a fine. For your convenience, you can pay online via the
property’s website (click on PAY RENT under the RESIDENTS section
of our website) using a debit/credit card, set up an automatic
withdrawal, E-check, or pay with a check or money order at the
Leasing Office. No cash is accepted.
Do I sign my own lease or with
roommates?
For your convenience, each resident is only responsible for the
rent on his/her bedroom – this is referred to as “by the bed”
leasing rather than a “joint & several” lease. So, if one
resident moves out, the remaining roommates are not responsible for
that roommate's rent.
What if my roommates don't get along or I have issues
with my roommates?
Sometimes this happens. Great people sometimes can’t live together
for whatever reason. We’ve got you covered. Residents are able to
transfer, dependent on availability (a transfer fee may apply).
What if I have a maintenance issue or need in my
apartment?
Non Emergency Service Requests:
- Submit a Service Request online using the Resident Portal. (click MAINTENANCE under RESIDENTS on the website to set up an account). Follow the prompts to complete the service request.
- Call the office and speak with a Campus Apartments team member or leave a message if your call is after the office is closed.
Emergency Service Requests (water leaks, and toilet back-up's, AC
or heating issues during weather extremes, non-functioning
refrigerators, electrical outages, gas leaks and fire):
- Our team is available 24/7. Please call the leasing office.
What furniture is provided and what is included in the
kitchens?
A typical furnished apartment will include a lounge chair, sofa,
coffee table, end table, entertainment center with flat screen TV,
and bar stools for the number of bedrooms in the home. Bedrooms are
furnished with a desk, desk chair, dresser, and a full-size bed.
Kitchens include refrigerators, ice maker, stove, dishwasher,
garbage disposal, microwave, and full-size washer and dryer.
Please refer to the property website under Apartment Amenities for
details and specifics for this property.
How do I receive packages?
The property will accept packages and they can be retrieved during
the property’s business hours with proper ID – you will also
receive a text and/or an email each time a package is
delivered.
What do I need to bring to my apartment?
You should contact your roommates prior to moving-in to coordinate
the common area furnishings and items such as; sound systems, trash
cans, plates, silverware, cups, pots & pans, etc. For your own
bedroom and personal space, you will need to bring your bath and
personal products as well as a shower curtain & hooks, bath
mats, towels, linens, pillows, and whatever else will help create
your home away from home. Your community's staff members are a
great resource for planning your move – don't hesitate to call them
with questions or simply to feel reassured about what you've
already prepared.
Is there insurance coverage in the event of a fire,
theft or natural causes? Does my lease provide coverage for my
belongings?
Residents or guest's personal property and vehicles are not insured
under the apartment lease agreement. We do require that all
residents provide proof of insurance against loss or damage due to
fire, theft, vandalism, rain, water, criminal negligent acts of
others or any other cause. You can purchase a Renter's Insurance
policy for a modest annual fee or your parent's home-owner's policy
may provide coverage. Of course, you may also obtain coverage
through the property’s sponsored provider. Please ask the Leasing
Office for more information.